Privacy Policy
Functional Capacity Partners is committed to protecting the privacy and confidentiality of personal information collected in the course of providing functional capacity assessments and functional evidence reporting.
This Privacy Policy outlines how personal information is collected, used, stored and disclosed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who We Are
Functional Capacity Partners provides independent functional capacity assessments and functional evidence reporting for people with disability.
ABN
98 146 363 825
Our services may involve the collection and handling of sensitive information relating to health, disability and personal circumstances. We take reasonable steps to ensure that all information is handled in a secure and responsible manner.
What Information We Collect
In order to provide assessment services, Functional Capacity Partners may collect personal and sensitive information including:
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Participant name
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Date of birth
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Contact details
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NDIS number where applicable
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Medical and disability related information
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Functional capacity information
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Assessment findings and clinical observations
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Information provided by support coordinators, carers or family members
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Relevant medical or allied health reports
This information may be collected directly from participants or from authorised third parties involved in the participant’s care or support.
How Information Is Collected
Personal information may be collected through a number of methods including:
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Referral forms
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Telephone or email correspondence
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Assessment interviews
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Telehealth consultations
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Review of medical or allied health documentation
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Information provided by support coordinators, advocates or carers
Information may be collected before, during or after the assessment process.
How Information Is Used
Personal information collected by Functional Capacity Partners is used for purposes including:
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Conducting functional capacity assessments
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Preparing functional evidence reports
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Communicating with participants and referrers
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Documenting functional capacity and support needs
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Supporting decision making processes relating to disability support
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Information collected is used only for purposes directly related to the assessment and reporting services provided.
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Disclosure of Information
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Participant information may be shared with authorised parties where appropriate. This may include:
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Participants
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Support coordinators
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Plan managers
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Advocates
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Referring professionals
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Legal representatives
Information will only be disclosed where consent has been provided by the participant or where disclosure is otherwise permitted or required by law.
Storage and Security of Information
Functional Capacity Partners takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.
Information may be stored in secure electronic systems and professional documentation systems used for assessment and reporting purposes.
Access to information is restricted to authorised personnel involved in providing assessment services.
Insurance
Functional Capacity Partners maintains professional insurance coverage through Vero Insurance in relation to services provided.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices.
The most current version will always be available on the Functional Capacity Partners website.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact:
Functional Capacity Partners
Phone
02 5698 5639
Website
www.functionalcapacitypartners.com.au
ABN
98 146 363 825
Access to Personal Information
Participants may request access to personal information held about them.
Requests for access should be made in writing and reasonable steps will be taken to provide access to information where appropriate and permitted under privacy legislation.
Correction of Personal Information
If a participant believes that information held about them is inaccurate, incomplete or outdated, they may request that the information be corrected.
Functional Capacity Partners will take reasonable steps to correct personal information where necessary.
Telehealth and Electronic Communication
Functional Capacity Partners provides telehealth assessment services which may involve the use of electronic communication platforms.
Reasonable steps are taken to ensure that communication systems used for telehealth assessments are secure and appropriate for professional use.
Participants should be aware that electronic communication carries inherent privacy risks and should ensure they are using private and secure environments during telehealth