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Frequently Asked Questions

What services does Functional Capacity Partners provide?

Functional Capacity Partners provides independent functional capacity assessments and structured functional evidence reports for people with disability.

Assessments examine how disability impacts a participant’s ability to perform everyday activities and participate in daily life. Reports are designed to clearly document functional capacity and support requirements to assist decision-making within the NDIS.

 

Assessments may be used for:

  • NDIS access applications

  • Plan reviews

  • Change of circumstances requests

  • Support justification

  • Administrative Review Tribunal matters

Telehealth assessments are available Australia-wide.

What is a Functional Capacity Assessment?

A Functional Capacity Assessment examines how a person’s disability affects their ability to perform everyday tasks such as personal care, domestic activities, mobility, communication and community participation.

The purpose of the assessment is to determine both the participant’s capacity to perform activities and whether those activities can be safely and consistently sustained over time.

This analysis assists with identifying the level of support required for the participant to maintain independence and safe participation in daily life.

What methodology is used during assessments?

All assessments conducted by Functional Capacity Partners utilise structured methodologies designed to ensure reporting is clinically robust and evidence based.

 

Assessment processes may include:

  • ​Structured clinical interview

  • Functional observation

  • Standardised assessment batteries

  • ICF aligned functional analysis

  • Risk and observation matrix analysis

  • Review of relevant medical or allied health documentation

Assessment batteries may include tools used to examine disability impact, daily living capacity, psychosocial functioning and support needs where relevant to the participant’s presentation.

These approaches assist with producing structured functional evidence that clearly documents how disability impacts everyday functioning and the level of support required.

What is ICF Mapping?

Functional Capacity Partners maps assessment findings to the International Classification of Functioning, Disability and Health (ICF).

 

The ICF framework examines the interaction between:

  • Health conditions

  • Body functions and structures

  • Activities

  • Participation

  • Environmental factors

  • Personal factors

Mapping assessment findings to the ICF allows reports to clearly describe how disability affects functional capacity and participation in everyday life.

 

Who can request an assessment?

Referrals may be made by:

  • Participants

  • Support Coordinators

  • Advocates

  • Allied Health Professionals

  • Legal representatives

  • Participants may also self-refer.

 

Are assessments available via telehealth?

Yes.

Functional Capacity Partners provides telehealth assessments Australia-wide. Telehealth allows participants and referrers to access independent functional evidence reporting regardless of location.

Telehealth assessments include structured interviews, functional analysis and observation processes designed to examine how disability affects everyday functioning and participation.

Participants, support coordinators, advocates and allied health professionals may refer for assessment.

 

How are assessments funded?

Assessments may be funded through NDIS Improved Daily Living where appropriate.

Participants may also choose to privately fund assessments where required.

Support coordinators and plan managers can assist with confirming funding availability where applicable.

How long does the assessment process take?

The assessment process typically involves:

  • Referral and intake

  • Document review where relevant

  • Assessment appointment

  • Functional analysis

  • Report preparation

Timeframes may vary depending on the complexity of the assessment and the information available at the time of referral.

 

How are invoices issued?

Invoices are issued by Functional Capacity Partners following confirmation of the assessment service.

Invoices may be sent to:

  • Participants

  • Plan managers

  • Referring organisations

Invoices include a breakdown of services provided in accordance with the agreed assessment service.

Functional Capacity Partners operates under:

ABN: 98 146 363 825

What is your cancellation policy?

If an assessment appointment needs to be cancelled or rescheduled, participants or referrers are asked to provide reasonable notice where possible.

Late cancellations or missed appointments may incur a cancellation fee where appointment time has been reserved and preparation work has already been undertaken.

Where possible, appointments will be rescheduled to accommodate the participant.

 

Do you hold professional insurance?

Yes.

Functional Capacity Partners maintains professional insurance coverage through Vero Insurance.

This insurance provides coverage for professional services delivered as part of the functional assessment process.

 

How is participant privacy protected?

Functional Capacity Partners is committed to protecting the privacy and confidentiality of all participant information.Personal information collected during the assessment process is used only for the purpose of conducting the functional assessment and preparing the assessment report. Information is stored securely and will only be shared with authorised parties where consent has been provided or where disclosure is required by law.

What information is required for a referral?

Referral information may include:

  • Participant name

  • Date of birth

  • NDIS number (if applicable)

  • Reason for assessment

  • Support coordinator details

  • Plan manager details

  • Relevant documentation such as medical reports or previous assessments may also be provided where available.

 

How can I make a referral?

Referrals can be made by contacting Functional Capacity Partners directly.

 

Phone
02 5698 5639

Website
www.functionalcapacitypartners.com.au

Telehealth assessments are available Australia-wide.

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